Medonay
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How pricing works

Pricing

Three line items, all tied to usage. No packages, no tiers.

One-off

Setup

Medonay set up under your own brand and domain, taken live, with initial training.

Amount depends on scope
Half on signature, half when the system goes live.
  • Your own domain and brand
  • Your rule set modelled together
  • Panel and API setup
  • Initial training
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Per contracted insurer

Monthly maintenance

Platform operation, updates, monitoring, support and insurer integrations.

Amount depends on scope
Starts the month the first real provisioning passes. Nothing is billed before that.
  • No separate adapter fee
  • Release and security updates
  • Monitoring and alerting
  • Support
Request a demo

Per decision

Provisioning

Billed on the number of provisionings actually made, at month end.

Amount depends on scope
Pay as you go; a month with no traffic costs nothing.
  • Pay as you go
  • Volume commitment earns a discount
  • Monthly billing
  • No hard stop on overage
Request a demo

One thing starts both recurring lines

Monthly maintenance and the provisioning fee start when the first real provisioning passes. After signature, nothing recurring is billed until an insurer is contracted and the system is live.

Standard in every plan

  • Multi-tenant isolation with per-organisation authorisation
  • A rule_trace and an append-only audit row for every decision
  • KVKK-compliant PII handling; national ID kept only as a hash
  • HMAC-signed outbound webhooks with retry and a dead-letter panel
  • Separate panel surfaces for hospital and insurer roles
  • Scalar API documentation and sandbox API keys

For a firm quote, share your monthly provisioning volume and how many HBYS and insurer integrations you need. We send the written offer once the scope is clear. The minimum term is 12 months from the first provisioning, and the agreement is non-exclusive.